Policies & Customer Information
Read our service policies, privacy protections and SMS program terms.
Agreement and Scope
These Terms & Conditions govern use of iktechnologies.org and services offered by IK Technologies & Consulting LLC. Please review them before using our website or ordering services. A written proposal, statement of work or signed service agreement defines the specific commercial terms of your project and takes precedence for that project where it expressly differs from these terms. Mandatory legal rights remain unaffected.
Services and Project Scope
We provide web and mobile development, custom software, branding, digital marketing, SEO and BPO services. Deliverables, milestones, revisions, fees and timing are agreed in your project documentation. Additional requirements or changes may require a revised quote and schedule. We do not guarantee specific sales, rankings, traffic, leads or business results.
Client Responsibilities
You must provide accurate information, lawful content, necessary access and timely feedback. You are responsible for having permission to use all materials supplied to us. Delays in client approvals, content or third-party access may affect delivery dates. Keep account credentials secure and notify us of suspected unauthorized use.
Payments and Subscriptions
Payment schedules, deposits and recurring charges are set out in the agreed quotation or service agreement. Recurring billing must be disclosed and authorized before activation. You are responsible for applicable agreed taxes and third-party expenses. Unpaid services may be paused after notice. Contact us for billing questions or subscription cancellation.
Refunds and Cancellation
Refund eligibility, exclusions and cancellation procedures are explained in our Refund Policy. The published policy provides a 6-calendar-day request window for SEO/AIO and a 3-calendar-day window for web development and other covered services, subject to its conditions. Review that policy before purchase. No provision excludes a refund or remedy required by applicable law.
Intellectual Property
Ownership and licensing of custom deliverables are defined in your written service agreement. Unless otherwise agreed, transfer of agreed client-owned deliverables occurs after full payment. Our pre-existing tools, reusable components and know-how remain ours. Third-party software, fonts, stock media and open-source components remain subject to their respective licenses. You retain ownership of materials you supply.
Acceptable Use
Do not use our website or services for fraud, unlawful activity, infringement, malware, unauthorized access or abusive communications. Messaging services require applicable recipient consent and respect for opt-out requests. We may restrict misuse after appropriate notice, or immediately where necessary to protect security or comply with law.
Privacy and SMS Communications
See our Privacy Policy for personal data handling. SMS participation is governed separately by our SMS Privacy Policy and SMS Terms & Conditions. Visiting this website or accepting general service terms does not enroll you in SMS marketing. SMS consent is optional and is not a condition of purchase.
Third Parties and Service Availability
Hosting, payment processors, messaging carriers and other third-party tools are subject to their own terms and availability. We use reasonable care when delivering services but cannot promise uninterrupted website access or error-free third-party systems. Any specific support, warranty or availability commitments must be stated in your service agreement.
Liability and Disputes
Each party remains responsible for its own obligations under applicable law and the written service agreement. These terms do not exclude liability or consumer rights that cannot lawfully be excluded. Contact us first about a dispute so we can attempt a practical resolution. Any specific liability limits, governing law or dispute procedure should be set out in the applicable service agreement.
Updates and Contact
We may update these terms and display the revised date here. Updates do not retroactively change an existing signed agreement or expand SMS consent. For questions, contact IK Technologies & Consulting LLC at info@iktechnologies.org or use our contact page.